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29 comments

  • Karenryancharles

    it seems it's a lot of people that are getting banned. for no reason whatsoever

    3
  • marcell

    Same here.... I'm at level 219 and never use hacks or anything...... My account is banned........ Please developers respond to this problem!!!!

    2
  • samara

    Please email support too!
    Let's make some noise, that's unfair.
    support@cafeland.zendesk.com

    2
  • Pok Onnkei

    Same here why account banned? Pls advice and solve it

    1
  • marcell

    Looking at the reviews in google play sore, it seems hundreds of people were banned in the past few hours........ That is just stupid

    2
  • theresa

    Same here…leader of club for 4 years…getting same message…have worked so hard getting all,decorations ..please hope don’t lose them…would be absolutely horrible.  

    2
  • Alexa Trujillo

    I think is probably a mistake in the app that is making a lot of accounts get ban. So I'm not worry that they will solve it soon. I already send an email just in case.

    2
  • My account to... Was banned without any reason...

    2
  • dargelis

    My account was banned without any reason too! What's going on :(

    1
  • MARYLINN DIN

    Please, help me too!!! I’m banned!! What is happened??

    1
  • Ricardo sucen
    I came through this to communicate my discontent with the cafeland game, which is why my account was banned, being the same one that I never played using hacks, always updating through the application, I just wanted to know the reason why my account was banned, it will be because I don't rate the game, because I never bought the game pack ??? these can be used as a reason for account to be banned??? I spent hours and hours playing in the honorable method to reach the level, waiting for an answer ?????
    1
  • Ronnie

    I was banned too this morning, i have not done everything wrong, played the game like you are suppose to?
    Is that not how you are suppose to play?

    2
  • Amanda Butler

    I’m glad Im not the only one .. I sent an email to so hopefully it will be fixed soon. I haven’t done anything wrong and it’s seems like none of us have

    2
  • Laura Pugliesi

    My account to... Was banned without any reason...

    1
  • Mylesss

    MY ACCOUNT WAS BANNED TOO THIS DAY AT 12pm gosh i was furious

    2
  • marcell

    I give up. Started playing Township now instead..... Nice fun game...... Forget about this cafeland bs

    2
  • Carla

    Same here, I open a case with google for see if I can get some or all my money back, this app is not trustworthy anymore

    2
  • em j

    I played only for a day and my account got banned.

    1
  • Kin Mochi

    What happened banned account??

    1
  • laurieclark2013

    Yes this is crazy as I have been playing this game for years and I have never had a problem.

    2
  • laurieclark2013

    I hope this issue gets fixed asap as we were all in tournaments and I hope we get back our same levels, money and kitchen. If I have to start over I probably won’t.

    2
  • Kin Mochi

    This game can't hack anything.why banned some players account.. this game can't trde too

    1
  • laurieclark2013

    Well I hope they fix it

    2
  • Mylesss

    I just wished they can fix this. I have good friends and club in the game. Cafeland should do better than just banning random accounts for nothing.

    1
  • Mylesss

    Hello, i got my account back after I checked it! Try yours! I emailed them earlier!!

    1
  • Laura Pugliesi

    I emailed the developer and they fixed the problem :)

    1
  • dargelis

    How did you email them?

    1
  • Mylesss

    Beside your profile with three lines click it, then submit a request, you must have a copy of you cafeland id because theres a form that you have to fill out

    1
  • Alexa Trujillo

    They fixed mine too!

    1

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